At ECS Technology Solutions, our mission has always been to deliver outstanding IT support that empowers our clients to thrive. Over the years, we have proudly served both businesses and residential customers across our community. We are deeply grateful for the trust and relationships we've built with families and individuals who relied on us for their home technology needs.
After careful consideration and strategic planning, we are announcing an important update:
As of 1/1/2025, ECS Technology Solutions will no longer offer residential IT services.
Why We're Making This Change
Our company has grown significantly over the past several years. To continue delivering the highest level of service and innovation, we are focusing our expertise exclusively on business and organizational IT solutions.
This transition will allow us to:
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Expand our advanced cybersecurity, cloud, and network management services for businesses.
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Provide even faster response times and more specialized support for companies in industries like healthcare, legal, finance, and education.
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Continue developing new service offerings tailored specifically for the unique needs of small to mid-sized businesses.
Focusing solely on business services enables us to uphold the high standards our clients expect and deserve.
What This Means for Residential Customers
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Existing residential service plans (such as annual prepaid plans) will be honored through their renewal dates.
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New residential service requests — including repairs, troubleshooting, or support — will no longer be accepted after [Effective Date].
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Managed Antivirus and Residential Support Plans have been discontinued as of January 1, 2025.
If you are a current residential customer with questions about your plan or services, please don’t hesitate to reach out to us at support@ecs.rocks or call us at402-350-0372. We’re happy to assist you during this transition.
A Heartfelt Thank You
We want to sincerely thank all of the homeowners, students, families, and retirees who trusted ECS Technology Solutions over the years. Your loyalty has been deeply appreciated. While we are changing our service offerings, we will always be proud to have played a role in keeping your technology running smoothly.
For those who operate a business or organization, ECS Technology Solutions is here — stronger than ever — and ready to help you tackle your biggest IT challenges.
Looking for Business IT Support?
Explore our business services and see how we can partner with you for success.